Front Desk Volunteer Form

PURPOSE Assist staff by manning the front desk. This position may include answering the phone, scheduling surgery patients, clinic patients, data entry, etc. This position does require use of a computer and computer system, however any volunteer interested will be fully trained by staff.

SHIFTS Volunteers are needed 7 days a week from 9:00-5:30 p.m. in two-hour shifts.

DUTIES INCLUDE

  • Answering the phone, providing answers when able or transferring call to appropriate person
  • Using our master schedule, schedule pets for surgery
  • Using our master schedule, schedule pets for vaccine clinics
  • Data entry, other clerical tasks when needed

SKILLS AND QUALITIES NEEDED

  • Must be 16 years of age or older
  • Professional, motivated, passion for animals, strong communication skills
  • For any scheduled shift, we ask for you to provide us assistance for the full 2 hours
  • Strong customer service skills

SUMMARY OF ENVIRONMENTAL WORKING CONDITIONS

  • Frequent exposure to loud noise, odors, fumes, chemicals, and animal waste.
  • Walks on tiled surfaces and flooring that may be wet or dry.
  • Exposure to animals

TO APPLY: Please complete and submit the online volunteer application for this position. *To volunteer you must also abide by all health and safety guidelines enforced by the shelter

 

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